Shipping & Refund Policy

U.S. SHIPPING 

Items ordered and paid for will ship within 1–2 business days, unless otherwise noted in the description of the product. We primarily ship through USPS. After leaving our facility, USPS typically delivers in 2–5 business days. You will receive an email notification from us that contains tracking information once your order has been shipped. 

INTERNATIONAL SHIPPING

If customs charges occur please note that you, the buyer, are 100% responsible for the fees. Please note that International orders can take up to 4 weeks to arrive after they are shipped since all orders must pass through customs and the time frame that this takes is totally out of our hands. 

REFUNDS/EXCHANGES 

We aim for complete customer satisfaction. For clients’ safety and hygiene reasons, this merchandise cannot be restocked or resold so we do not accept returns or exchanges. If there is a problem with your order, please email us at hello@shopnaturalaesthetics.com. Your satisfaction is our top priority and we will do what we can to ensure your happiness with every purchase. 

PAYMENT

We offer secure online ordering and accept Apple Pay, Visa®, MasterCard®, American Express®, and Discover®.